Search

Please select your location of interest:

Contact Us
Home > Admissions > Essential Student Information

Essential Student Information

This page contains important information about Invictus International School in Singapore. It is a one-stop resource for parents to find all resources such as course write-ups, student support services, classroom sizes and dispute resolution policies as mandated by SkillsFuture Singapore (SSG). 


Should there be any questions please do not hesitate to reach us at info@invictus.edu.sg

Student Support Services

Invictus provides a variety of student support services to meet the needs of each student:


a. Medical insurance benefits (caused by accident) 
For more information on our Group Personal Accident policy, please download this document for reference. 

Policy Information

b.
 Co-curricular programmes which include Extra-Curricular Activities and other academic support programmes
c. School-based support programmes as part of an inclusive support structure to support students with different learning needs (Personalised Learning Programme)
d. Support staff such as shadow teachers for students who require additional access arrangements.
e. Support classes such as Chinese Bridge, Foundation Chinese, English Support Classes
f. Pastoral counselling support for socio-emotional needs for students
g. Career Counselling


Basic pastoral counselling is provided by respective homeroom teachers to support students’ social-emotional wellbeing. Homeroom teachers will seek advice and guidance from Principals should the students require further support. In Centrium, a school counsellor is available on-site weekly to provide sessions and conduct class sessions on student well-being issues.

Sample Student Contracts and Terms and Condition

Academic & Examination Board

Click here.

Classroom Capacity

Complaints Policy/Procedure

Dispute Resolution Policy

We hope that we will be able to satisfy your concerns via the Complaints Procedure. If we do not, you may wish to seek to resolvethe matter through the SSG Student Services Centre, using the Dispute Resolution Scheme of the Committee for Private Education, which is described on the SSG website. This dispute resolution scheme may, where appropriate, involve the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) as the mediation centres.

Termination & Refund Policy

Withdrawal, Deferment, & Transfer Policy

Course Withdrawal Policy

A Course Withdrawal refers to a parent/student deciding to discontinue the course with the school.

 

Course Withdrawal Procedure

1. Upon a parent/student’s decision to withdraw, they must inform the Marketing and Admissions (M&A) Staff.

 

2. The M&A Staff emails the FRM-022 Withdrawal Form to the parent/student for completion. For students under 18, parent/legal guardian consent is required.

 

3. The M&A Staff emails the withdrawal outcome to the parent/student, ensuring the process does not exceed 4 weeks from the request to the outcome communication.

 

4. In case of refund eligibility, the M&A Staff assesses the situation and advises the parent/student accordingly, in line with the school’s Refund Policy.

 

5. Parents/students must clear all outstanding payments and return any school property, like library books, prior to receiving the withdrawal letter signed by the Principal.

 

6. Students holding a Student Pass must have it cancelled within 7 days. The M&A Staff assists with this cancellation through the ICA.

 

7. If a student withdraws without a formal written request and is absent for a continuous period of 7 days, the school treats this as a withdrawal.

 

8. For international students with a Student’s Pass, the pass is cancelled with the ICA. The parent/student is notified via email.

 

Course Deferment Policy

A Course Deferment refers to a student who delays or postpones the course (or subject) for reasons such as military service, long-term medical leave, compassionate grounds, or other valid reasons. It is typically not encouraged and is considered primarily under compassionate circumstances, with approval granted solely at the Principal's discretion. An acceptable, valid reason must be presented, and the course must remain active to ensure the student can complete all remaining subjects upon their return after the deferment period.

 

Course Deferment Procedure

1. Upon receiving a written deferment request from the parent or student, the Student Admissions staff sends the FRM-023 Transfer/Deferment Form to the parent for completion. If the student is under 18 years of age, the parent’s or legal guardian’s written consent is required.

 

2. The Principal assesses all reasons stated for deferment.

3. Following the approval or rejection of the deferment request, the Marketing and Admissions (M&A) Staff emails the outcome to the parent/student. They ensure the maximum processing time does not exceed 4 weeks from the receipt of the request to informing the parent/student of the decision.


4. If a student decides to return within 12 months, subject to availability and the duration of absence, their application in the school record is reactivated. The student may be required to repeat a year to continue in the same course.

 

5. Enrolment Fees are waived for deferred students, who do not need to undergo the application process again upon return.

6. The M&A Staff informs the Immigration and Checkpoints Authority (ICA) of any changes to the Student’s Pass resulting from deferment.

 

Course Transfer Policy

A course transfer is when a student transfers from one course to another that is offered in Invictus.

 

Course Transfer Procedure

1. Upon receiving a written transfer request from a parent/student, the Marketing and Admissions (M&A) Staff emails the FRM-023 Transfer/Deferment Form to the parent for completion. Parental/legal guardian consent is obtained for students under 18 years.

 

2. The Principal solicits feedback from the Campus Senior Leadership Team (SLT) and relevant subject teachers about the student’s suitability for the new course. If necessary, the student may be required to take a placement test.

 

3. If the transfer is approved, the M&A Staff communicates the decision to parents/students and obtains acknowledgment for the new contract or addendum.

 

4. The M&A Staff update the ICA on any changes to the Student's Pass.

 

5. The M&A Staff ensures the entire process, from request receipt to final outcome communication, does not exceed 4 weeks.

Student Attendance Policy

Invictus requires a minimum of 90% attendance each month from its international students on ICA’s Student Pass. This requirement of 90% attendance is communicated to parents through acknowledgement of the Student Handbook.

  1. The teacher will update the attendance list and record reasons on the School Management System from parent’s correspondence. A student on medical leave is required to furnish the medical certificate to the School Receptionist or homeroom teacher the following day.
  2. Should a student whose attendance falls below 90%, the teacher will alert the parent. Should a student whose attendance falls below 75%, the Principal/School Reception will send a communication to the parent on the concerns with attendance. A warning letter may be issued.
  3. For international students, a student who is absent from class for seven (07) consecutive days without valid reasons will be deemed to have withdrawn from the course. If the school has been unable to contact the parent/student, the Student Pass for International students will be cancelled.
  4. Students who are unable to come for lessons will have parents contact the school stating the reason before 9 am of the school day.
  5. The Principal/Vice-Principal will arrange to meet a student who is absent for 5 or more days in a month without a valid reason, to find out the reasons for the absence and to counsel the student if necessary.
  6. Secondary students who are late for 3 subsequent days in the academic year would attend a detention session

Assessment Results and Appeals Process

Assessment results are released to parents and students at the end of each semester.

A parent/guardian (on behalf of the student) may only appeal in writing for his/her child’s final results to be reviewed under genuine circumstances where factors beyond the student's control have affected the student's academic performance. 

Appeals must be submitted in writing within 48 hours of the results. Late appeals will not be
entertained.

The Principal and Vice-Principal are responsible for reviewing the results with the relevant academic staff and for recommending either for the marks to stand or a change of marks to the Examination Board. Invictus will respond to any appeals/concerns within 4 weeks of the release of results.

Parents may write into the school should they have concerns about the student's overall progress reports. The principal, in consultation with teachers, will reply with any follow-up actions or support measures provided to students. 

Fee Protection Scheme (FPS) Certificate

SSG EduTrust Certificate

SSG Enhanced Registration Framework (ERF) Certificate